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Privacy Policy

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Effective date: 01 January 2026

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Lead Forward (“we”, “us”, or “our”) operates the [https://leadforward.cy] website (the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.

 

We use your data to provide, maintain and improve our Service and to communicate with you when you choose to contact us or participate in our activities. By using the Service, you agree to the collection and use of information in accordance with this policy.

 

Definitions

  • Service: Service means the website operated by Lead Forward.

  • Personal Data: Personal Data means any information relating to an identifiable individual.

  • Usage Data: Usage Data is data collected automatically when using the Service (for example, page visits and duration).

  • Cookies: Cookies are small data files stored on your device.

  • Data Controller: Lead Forward is the Data Controller of your Personal Data.

  • Data Subject: Any individual using our Service.

 

Information We Collect

We may collect different types of information for the purpose of operating and improving our Service.

 

Personal Data

While using our Service, you may voluntarily provide personally identifiable information, including but not limited to:

  • Name

  • Email address

  • Phone number (if provided)

  • Organisation (if relevant)

  • Any information you choose to include in messages or forms

We use this information only to respond to your enquiries, provide requested information, or communicate about relevant activities.

You may opt out of communications at any time by contacting us.

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Usage Data

We may automatically collect certain technical information when you visit the website, such as:

  • IP address

  • Browser type and version

  • Pages visited

  • Date and time of visit

  • Time spent on pages

  • Device information

This information helps us understand how the website is used and improve its functionality.

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Cookies and Tracking Technologies

We may use cookies and similar technologies to operate the website and analyze usage.

You can instruct your browser to refuse cookies or notify you when a cookie is sent. Some parts of the Service may not function properly without cookies.

Types of cookies may include:

  • Session cookies (website operation)

  • Preference cookies (remember settings)

  • Security cookies

 

How We Use Your Data

Lead Forward uses collected data to:

  • Provide and maintain the website

  • Respond to enquiries and messages

  • Improve website performance and content

  • Monitor usage and prevent misuse

  • Communicate about relevant activities, events or opportunities (only when appropriate)

  • Comply with legal obligations

 

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process Personal Data based on one or more of the following legal grounds:

  • Your consent

  • Legitimate interests in operating and improving the Service

  • Compliance with legal obligations

  • Performance of a contract or pre-contractual steps

 

Data Retention

We retain Personal Data only for as long as necessary for the purposes described in this policy, unless a longer retention period is required by law.

Usage Data is generally retained for a shorter period except when needed for security or legal reasons.

 

Transfer of Data

Your information may be processed in Cyprus or other locations where our service providers operate.

We take reasonable steps to ensure your data is treated securely and in accordance with applicable data protection laws.

 

Disclosure of Data

We may disclose Personal Data if required to:

  • Comply with legal obligations

  • Respond to lawful requests by authorities

  • Protect the rights or safety of Lead Forward or others

  • Prevent misuse of the Service

 

Security of Data

We implement appropriate technical and organisational measures to protect your Personal Data. However, no method of transmission over the Internet or electronic storage is completely secure.

 

Your Data Protection Rights (GDPR)

If you are in the EEA, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

 

To exercise these rights, please contact us using the details below.

You also have the right to lodge a complaint with your national data protection authority.

 

Service Providers

We may use trusted third-party providers to help operate the website (e.g., hosting services, analytics tools). These providers process data only on our behalf and under confidentiality obligations.

 

Analytics

We may use analytics tools (such as Google Analytics) to understand how visitors use the website. These services collect anonymous usage data.

For more information, please consult the provider’s privacy policy.

 

Links to Other Websites

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites.

 

Children’s Privacy

Our Service is not directed to children under 18. We do not knowingly collect Personal Data from children. If you believe a child has provided personal information, please contact us and we will take appropriate steps to remove it.

 

Changes to This Privacy Policy

We may update this policy from time to time. Updates will be posted on this page with a revised effective date.

 

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Lead Forward

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